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  • 1. Can goods destined for Amazon also be shipped by rail?

    A Yes,The process of getting to Amazon by rail is the same as other mode of transportation, except for the price and timeliness.
  • 2. What is the route of railway transportation?

    A After the goods are shipped from our warehouse, they need to wait for them to start running.Train operation time 10-15 natural days, customs clearance + extraction 3-5 working days, delivery 2-5 working days.
  • 3. How long is the transit time for the railway service?

    A For European countries, such as Germany, France, Spain and so on,Delivery time is around 35-38days.
  • 4. Do railway transportation have any special requirements for products?

    A Yes, we do not transport dangerous products. For some special products, we need to check, and the price will be higher than ordinary products.
  • 5. Can all countries use Railway transport?

    A No, Not all countries have the means of railway transport.For countries in Europe, we can provide railway services.
  • 6. What is the difference between air freight and express delivery?

    A Although both are air freight, express delivery does not include customs clearance and tax payment, and DDP air freight is actually a little faster than express delivery.
  • 7. What goods are not allowed to be transported by air?

    A Counterfeit, liquid, powder, food, fresh food, medicine, flammable and explosive, corrosives, CDs, arms and weapons and other items restricted by the International Air Transport Association (IATA).
  • 8. What is your air freight time limit?

    A The timeliness of air shipment is about 9 working days, and the timeliness of each place is slightly different.
  • 9. Can you tell me how fast your air freight is?

    A Air freight is the fastest mode of transportation. It can generally arrive at your specific address about 5 days after the plane takes off. In addition, we also provide slow air freight service, which takes about 12 working days and the price is more favorable.
  • 10. Why is the tracking number not showing?

    A Only after the goods arrive at the port, customs clearance is completed, and the goods are handed over to the courier company and the courier company picks up the goods, the tracking number will be displayed accordingly.

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