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FAQ

  • 1. What is the difference between truck delivery and express delivery in the end of sea shipping?

    A Terminal express delivery will give you the tracking number of the corresponding courier company.
    Terminal truck delivery does not have a tracking number, but we will give you a POD to sign for the goods.
  • 2. Can you tell me what are the advantages of your sea shipping?

    A Sea shipping is an economical and timely and stable mode of transportation. Usually, we can provide fast sea shipping and slow sea shipping. In the United States, we have Cosco Boat (30-35days) and Maston Boat (22=25days and 18-22days)
  • 3. What should I do if the goods do not meet Amazon’s requirements?

    A The strict conditions of Amazon FBA warehouses can cause trouble, resulting in excess costs and delayed deliveries. Even the goods were rejected by Amazon FBA warehouse. As professional Amazon freight forwarders, we are very familiar with the requirements of each FBA Amazon warehouse. We'll be happy to handle shipments on your behalf to help you save time and money.
  • 4. What is your shipping process from China warehouse to Amazon warehouse?

    A After the goods arrive at the China warehouse from the supplier's address, we will check the condition of the goods for you, then measure the size of the goods and ship the goods for you. After arriving in your country, clearing customs and paying taxes, they will be delivered to your specific address smoothly.
  • 5. Do you provide labeling (SKU and FBA labeling)?

    A Yes, we have a professional printing label machine, professionals will print and paste it for you.
  • 6. How to ship to Amazon?

    A If you have already purchased the product, you can tell me the packaging size and weight of the product, and I will give you a quotation. Next, I will pick up the goods from the supplier's address. When the goods arrive at our warehouse, we will confirm the cost with you. Then we arrange everything for you and send it directly to Amazon,we will take care of everything,You don't need to worry about the process.
  • 7. When shall i pay you?

    A Commonly,you need to pay us before the shipment.
  • 8. How can i pay you?

    A You can pay us by bank transfer(T/T),Western Union paypal,payoneer,trade Assurance and so on.
  • 9. Can bulk cargo be accepted?

    A Yes,bulk cargo can be appected either,but we need the exact details to figure out the freight cost.
  • 10. How to track the sea shipment?

    A You can use the B/L no/Container no to track it in the shipping line’s web easily, or Contact us to learn the status at any time.

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A dedicated cross-border logistics company, offering sea freight, air freight, and courier services, committed to helping Amazon sellers efficiently and swiftly transport their products to destinations worldwide.
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